Operational Agility

How do you make you business operations truly agile?

The Operational Agility Forum describes operational agility as the capability to automate local business processes rapidly, react to unplanned business events autonomously and cost effectively enabling business operations to move with greater flexibility and speed. All this should be possible without requiring heavyweight IT support and be executed within an empowered framework of IT governance and control.

At Blue Prism our solutions help organisations become more agile without introducing operational risks.  We give business operations the ability to integrate, automate and orchestrate business systems and processes using our Operational Agility Software within an IT governed framework.

Through our work in large and complex organisations and the Operational Agility Forum (www.operationalagility.com) we have identified that many businesses do not have the means to react quickly to change, other than hiring more people or diverting key resource. In addition IT programs that deliver excellent long term benefits are not always able to fully support rapid and agile responses to immediate business issues.

Examples include: 

  • Responding to business processing demand driven by seasonal peaks and troughs 
  • Responding to competitor product launches and market dynamics
  • Responding to regulatory mandates 
  • Automating legacy manual workarounds and processes
  • Addressing important day to day operational changes during major transformation programs
  • Operational changes driven by mergers and acquisitions
  • Correcting volume processing errors.
  • Integration with systems where web services or APIs are not feasible

Through striving to become operationally agile we have seen organisations increase their competitive edge, reduce costs and operate more successfully in an increasingly complex operating environment where the competition and pace of change grows every day.