Experian Integrated Desktop
Blue Prism delivers a single customer view for Experian’s business customer services. Outbound call preparation time was reduced by 80% whilst customer service was improved by integrating eight different systems into one unified desktop.
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University Hospitals Birmingham self check-in
Blue Prism delivers seamless integration with NPfIT Patient Administration System to help UHB create the first ever NHS Trust patient self-administration kiosks.
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Blue Prism software supports Shop Direct product launch
As part of an operational agility program, Shop Direct Group Financial Services quickly marshalled operational support for the launch of a new insurance product using Blue Prism software. Without Blue Prism the process would have required 22 staff.
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The Co-operative Bank runs Blue Prism Agility Program
Find out how The Co-operative Bank automated ten customer service processes in only 12 months using Blue Prism operational agility software.
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Blue Prism reduces call handling time by 25%
Find out how a major telco reduced average call handling time by 25% in its retentions call centre.
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Blue Prism drives 80% efficiency at Co-op
Find out how Blue Prism software helped the Co-operative Financial Sevices automate its excess queue procedure, improving efficiency by 80%.
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RWE npower automates manual processes
Find out how the UK's largest electricity supplier used Blue Prism operational agility software to remove the manual steps in the tariff change process.
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Telco improves customer service with rapid ROI
Find out how a major mobile communications service provider used Blue Prism operational agility software to automate connections and disconnections.
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