We looked at a number of ways of optimising this process for customer-on boarding without success. Blue Prism came along with a fresh approach

Dave Ford, Head of Transformation, RWE npower

We were delighted with how quickly we got the data integration process working, and how we were able to design the process to fit within

Dean Grinham, Program Delivery Manager UHB IT Services

Complementing our existing solutions, we now have 100% integration capability.

Kate Thompson, ICT Director, Mid Essex Hospital Services NHS Trust

Blue Prism exceeded our expectations as did the project, which was delivered on time and on budget.

Julie Jaglowski, Customer Service Director Domestic, RWE npower

Our experience of Blue Prism has demonstrated that it solves the IT bottlenecks that every customer service operation faces.

Alan Mayo, IT and Change Director, Shop Direct Group

Working closely with our newly formed business agility team, we now have a platform that enables us to deliver significant cost savings

Julie Jaglowski, Customer Service Director Domestic, RWE npower

Blue Prism has vastly improved our operational agility supporting a successful financial product launch with an automated process

Marie Marsden, Head of Credit Operations, Shop Direct Group Financial Services

Blue Prism has enabled us to automate processes that were previously considered not economically possible with our existing IT approach

Vivian Corbett, Head of Development, Residential Customer Services, RWE npower

The excess queue procedure is now managed entirely by Blue Prism’s integration solution and requires little human intervention.

Joanne Masters, Business Systems Manager, Co-operative Financial Services