At NOA 25, 02 will be presenting a case study on their use of robotic automation and Blue Prism will be demonstrating its unique self-service robotic automation technology. The technology enables business operations, in service industries, and Business Process Outsourcers (BPO's), to rapidly automate manual back office processes by creating their own virtual, robotic, workforce. This leads to a significant reduction in cost and waste - whilst improving customer satisfaction.
Blue Prism's technology also enables a dynamic and flexible "on demand" virtual workforce to be created, which can be rapidly configured to respond to business opportunities, risks and operational demands.
Also at NOA 25, Wayne Butterfield from O2, will present on how the company is building its own virtual back office using robotic automation technology from Blue Prism, and how previously offshored processes are being repatriated.
Blue Prism technology enables both BPO vendors and organisations to:
Alastair Bathgate, CEO of Blue Prism said, "Our technology will play a key role in helping BPO vendors benefit from a virtual, 'robotic', workforce that can quickly automate manual back office processes. This will save vendor costs, and enhance both service and operational efficiencies - ultimately improving their competitive edge."