Online shopping giant Shop Direct has deployed software to automate business processes without eating into the IT department's busy timetable.
See the article here: www.computerweekly.com/news/2240157961/Online-shopping-giant-automates-processes-with-software
Online shopping giant Shop Direct has deployed software to automate business processes without eating into the IT department's busy timetable. The online retailer, which has over 10 million registered customers and sales worth £1.7bn last year, is automating as many back-office processes as possible. Shop Direct's IT department is working on transformational projects and the firm wanted the business operations to do much of the automation work themselves