18
Apr 2018

Securely scaling RPA to build the digital government workforce of the future

Wednesday 18th April, Holiday Inn Manchester – City Central
Speaking Session:

Securely scaling RPA with Blue Prism – building the digital government workforce of the future

This is a joint event between Capgemini and Blue Prism, part of a nationwide programme of events, taking place between 16-20th April around Automation Week. The aim is to increase awareness of Robotic Process Automation across central government and explore the benefits that departments will gain from automating mundane, repetitive processes.

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During the event you will hear from and have direct access to expert speakers from the Cross Government Robotics Centre of Excellence, a joint venture between Cabinet Office and Capgemini. Pat Geary, Chief Evangelist for Blue Prism and independent digital advisor, Jos Creese.

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Speaking:
Pat Geary
Pat Geary
Chief Evangelist, Blue Prism

17
Apr 2018

OPEX

9.20am on the 17th April, 30 mins, Hurlingham Club, London
Speaking Session:

Digitally Transforming BT into a Company for the Future

BT is the largest provider of consumer fixed-line voice and broadband services, and the largest mobile network operator in the UK. They provide ICT services to 5,500 multinational companies in 180 countries and are committed to improving every aspect of the customer experience. They are proud that their services are integral to modern life and that’s why digital transformation is a key focus for BT. The organization’s strategic vision centres on a joint-led transformative initiative with sponsors from both the technology, and customer and enterprise teams working alongside one another to achieve the strategic objectives.

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During this session, the BT team will highlight and discuss details of its digital transformation journey and dig into how Blue Prism enterprise-RPA is at the heart of it. Additionally, the team will share key process areas, key accomplishments, some challenges they’ve faced as well as the outcomes driving a true competitive differentiator.

Event website >
Speaking:
Gourav Datta
Gourav Datta
Senior Transformation Lead, BT

Steve Polanczuk
Steve Polanczuk
Unit Lead for the RPA CoE, BT

10
Apr 2018

Blue Prism Café

10th April 2018, 8am PT / 11am ET / 4pm UK
Webinar

Leveraging Enterprise – RPA to Deliver Transformative Innovation

The future is being built today, and Johnson Controls is making that future more productive, more secure and more sustainable. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. At its core, that promise is about delivering innovation that make people’s lives – and the world – better. During this episode of the Blue Prism Café, Steve will share their journey over the last 2-years, explain how his global organization is leveraging enterprise-RPA as a cornerstone to deliver on that promise. Steve led the selection of Blue Prism and launched with this global team 11 robots with over 65 bots running currently over 400,000 transactions annually in 18 months generating $1M in savings. His teams for development and production control are located in China, Slovakia, Mexico, India and the U.S.

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Featuring:

Steve Sikes, Director of Continuous Improvement, Global Business Services at Johnson Controls
Steve is the Director of Continuous Improvement – Global Business Services at Johnson Controls, headquartered in Milwaukee, Wisconsin. Steve has worked in IT, Service, Business Development and Quality for over 25 years and during his last 7 years at JCI as a certified Master Black Belt. His past work included such companies as GE, Rockwell Automation, NCR and Johnson Controls. He has lived in Brazil and Singapore and has traveled for business to more than 30 countries worldwide. Steve has an undergraduate degree in Marketing from Georgia State University and a master’s in international business from Marquette University.

Watch now >

26
Mar 2018

IQPC: OPEX for Financial Services and Banking

26th – 28th March 2018, Horseshoe Bay Resort, Austin, Texas
Booth:

Accelerating OPEX transformation in an age of disruption.

Financial Services is at a pivotal point. Unprecedented disruption, regulation and customer demands are forcing traditional firms to dramatically evolve if they want to succeed and prosper. Changing behaviors and expectations of the customer are forcing financial institutions to refresh their strategy and operating models to continue to deliver high performance and maintain market share.

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Join Blue Prism at this event, which will help your organization leverage their OPEX program to become more agile, capture value through the deployment of new and emerging technologies while simultaneously embedding a continuous innovation and transformation culture.

Event website >

19
Mar 2018

IQPC: 22nd Annual Shared Services and Outsourcing Week

19th - 22nd March 2018, Hyatt Regency Orlando, Florida
Booth & Speaking Session:

Employing a Digital Workforce at Lightning Speed with Enterprise RPA

Citizens Bank, one of the nation’s largest and oldest financial institutions in the U.S., began its automation journey with Blue Prism one year ago and it has been a win-win for both the bank and its customers. Within that time, they have decreased transaction turnaround time, implemented underwriting enhancements for customer loans, and improved the customer experience, all while improving regulatory controls and lowering risk. Tom will share the bank’s RPA journey with Blue Prism, along with his vision to digitize the bank processes, and take the digital workforce into the front office, branches, and the customer service team.

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About the event:

Through thought-leading content, big ideas speakers and global community, SSOW has established a reputation as THE world’s largest and longest running event for Shared Services, Outsourcing, Transformation & GBS professionals! This year’s program will specifically focus on how to accelerate up the maturity curve through transformation, talent, and customer experience.

Event website >

Shail Khiyara
Shail Khiyara
Chief Marketing and Experience Officer (CMXO), Blue Prism

Tom Dixon
Tom Dixon
SVP Consumer Continuous Improvement & Process Automation, Citizens Bank

13
Mar 2018

Blue Prism Café

13th March 2018, 8am PT / 11am ET / 4pm UK
Webinar:

How the Digital Workforce at Scale is Elevating Services and Human Potential at Walgreens

RPA has tremendous promise in the HR arena to create efficiencies, improve the employee experience and make HR more “human.” As we move forward, digital employees will perform transactional work, allowing our human employees to pivot and focus on the employee experience, which in turn improves the customer experience and bottom line. In this Blue Prism Café, Curt Burghardt, VP of HR Shared Services & HR Systems at Walgreens will share his insights with Shail Khiyara, CMXO from Blue Prism, on how RPA is being used to drive strategic improvements at Walgreens.

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Key takeaways from this webinar include:

  • Why HR is fertile ground for RPA deployments
  • Why IT governance, security and privacy are key criteria in selecting an RPA vendor
  • Going from a POC to enterprise scale
  • How to measure success on each process automated
  • Championing consensus and change management
  • Getting corporate buy and building a dedicated RPA team
Watch now >

7
Mar 2018

Blue Prism Pulse London

7th March 2018 from 12pm, BT Tower, 45 Maple St, Fitzrovia, London W1T 4JZ


Join Blue Prism at this customer event, kindly hosted by BT, that will offer:
• Insights into how your peers have maximized the value of their Digital Workforce
• Best-practices and metrics around ROI
• First hand customer accounts on why scale, security and compliance are the cornerstone of any enterprise automation project
• Discussions on RPA and the future of work
We will end the day with cocktails in the iconic T34 Restaurant which gives you views over London where you can share ideas with your peers and industry thought leaders.  Click here for the full agenda.

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About the event:

Blue Prism is a community driven event designed to bring customers together to share ideas, network, learn from one another, and have fun!

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Mark Moreau
Mark Moreau
Product Manager, Blue Prism

Stella Henshaw
Stella Henshaw
Head of Ventures & Disruptive Technical Delivery, BT

Steve Polanczuk
Steve Polanczuk
Unit Lead for the RPA CoE, BT

1
Mar 2018

Robotic Process Automation & Artificial Intelligence

1st - 2nd March 2018, Mercure Wien Westbahnhof, Vienna, Austria
Booth & Speaking Session:

Accelerate and Transform your RPA Journey

Many organisations have started their successful RPA journey and are now looking to how they securely, scale and develop their digital workforce. Join Blue Prism and NEOOPS for this session to get the latest insights and technology demonstration that will help you to accelerate your digital transformation and RPA program with the Blue Prism ecosystem.

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About the event:

Robotic Process Automation (RPA) and Artificial Intelligence (AI) have given business leaders the opportunity to make faster, more accurate decisions and discover new opportunities for growth. While many enterprises are still at the early stages of implementation, identifying which processes to automate and how, many have moved from proof of concept to centers of excellence and into the realms of influencing digital behaviors. The convergence of data with RPA will help you reveal process insights and gain unprecedented visibility of your infrastructure to identify process improvement opportunities. Meanwhile machine learning technologies allow you to visualize, simulate and autonomously identify improvement opportunities in your processes. By further leveraging the data RPA and AI generates and enriching your digital workforce you will have opened the doors to opportunities you did not know were available.

TBM Group has organized a senior-level, cross-industry event focusing on non-manufacturing processes (such as accounting, payroll and HR) and optimizing the immediate value of these technologies, enabling attendees to simultaneously reduce variation, increase velocity, reduce costs and improve quality.

Event website >
Speaking:
Alex Bentley
Alex Bentley
Director of Corporate Development, Blue Prism

Jan Rapala
Jan Rapala
Managing Director & Founder, NEOOPS

Zdenek Kabatek
Zdenek Kabatek
Head of Professional Services, NEOOPS

15
Feb 2018

SSON Intelligent Automation World Series 2018

Thursday 15th February 2018, 13:00 – 14:00 US EST
Online:

Robots Are Hungry – Do You Have the Right Data to Feed Them?

Join Curt Burghardt who will be outlining the path from data extraction to how structured/unstructured data is treated, and the methods used to combine them in a way, machine learning algorithms can absorb becomes fundamental to advancing your application of IA tools.

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About:
SSON is delighted to announce the Intelligent Automation World Series 2018, taking place in February. Over four days, we have invited industry leaders and organizations to share case studies and thought leadership presentations that they have pioneered in.

Register now >
Speakers:
Curt Burghardt
Curt Burghardt
Senior Director HR Shared Services, Walgreens

13
Feb 2018

Blue Prism Café

13th February 2018, 8am PT / 11am ET / 4pm UK
Webinar:

Roadmap to Self-Sufficiency:  Lloyds Banking Group’s Successful Digital Transformation Journey

Gerald Pullen, Head of Continuous Improvement & RPA along with Shail Khiyara CMXO from Blue Prism, will discusses how Lloyds Banking Group formulates the critical elements for building a successful RPA Program that put the customer first, enable self-sufficiency and lay the foundation for future expansion into broader Intelligent Automation technologies such as Artificial Intelligence and beyond.  Lloyds Banking Group is a financial services group with millions of U.K. customers and focused on retail and commercial financial services.

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Key takeaways from this webinar include:

  • Planning your strategy with the customer in mind
  • Building the case within the business and establishing a digital operations vision
  • Identifying areas and processes that are ripe for automation
  • Assessing tools and partners
  • Championing consensus and change management
  • How to leverage a partner to become self-sufficient
Watch now >

12
Feb 2018

SSON Intelligent Automation World Series 2018

Monday 12th February, 9:30am – 10:30am US EST
Presentation:

Robots Customer Experience in Enterprise RPA

When it comes to RPA, not all software robots are created equally. Knowledge Capital Partners (KCP) have recently published an independent survey and analysis of Blue Prism customers from across the globe. The results measured the strength of RPA customer experiences on scalability, adaptability, security, service quality, employee satisfaction, ease of learning, deployment speed and overall satisfaction. Join Prudential Financial and learn why these key criteria have emerged as the most critical requirements for a successful enterprise-grade RPA implementation. The “remarkably high” satisfaction results go a long way into explaining why Blue Prism is RPA solution of choice for the Fortune 500.

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About:
SSON is delighted to announce the Intelligent Automation World Series 2018, taking place in February. Over four days, we have invited industry leaders and organizations to share case studies and thought leadership presentations that they have pioneered in.

Register now >
Speakers:
Ann Delmedico
Ann Delmedico
Vice President, Intelligent Process Automation, Prudential Financial

John Hindle
John Hindle
Managing Partner, Knowledge Capital Partners Limited

Shail Khiyara
Shail Khiyara
Chief Marketing and Experience Officer (CMXO), Blue Prism

4
Feb 2018

IQPC 2nd Annual Middle Eastern RPA & Intelligent Automation Forum

4th – 6th February 2018, Dusit Thani, Dubai, United Arab Emirates
Lead Sponsorship with Accenture, Booth, Speaking Session:

Keynote Address: Shaping the Future with Robotics at 9:00 am – 9:30 am

Come and join Blue Prism and Accenture at the 2nd Annual Middle Eastern RPA & Intelligent Automation conference, taking place from 4 – 6 February 2018 in Dubai, UAE, will gather Heads of Process Improvement, Heads of IT Enablement and Heads of Shared Services from across the financial services, travel & tourism, retail, telecommunications and FMCG industries to address challenges, opportunities and lessons learned in implementing RPA and how the introduction of Intelligent Automation can take their journey to the next level.

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About the event:

In 2017 SSON Analytics identified 190 SSCs across the Middle East and North Africa region. Thirty percent have already started to implement robotics in an attempt to further reduce operating costs and improve process efficiency, whilst a further twenty percent have shown interest in developing an RPA roadmap. Where do you fit in?

Event website >
Speaking:
Sandeep Chouhan
Sandeep Chouhan
EVP - Group Head of Operations & Technology, Mashreq Bank

22
Jan 2018

OPEX Week: Business Transformation World Summit 2018

22nd – 26th January 2018, Hyatt Regency Orlando, Florida
Booth:

Creating and Empowering Business Growth: Ascend to the future

A global event for the operational excellence ecosystem, OPEX Week brings a world of knowledge, innovation and best practices to the OPEX community. As the leader in RPA and digital transformation, Blue Prism will be there to speak with you about your RPA journey and how we can help you take the robot out of the human.

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About the event:

The 19th Annual OPEX Week: Business Transformation World Summit 2018 has arrived! This coming January, you will learn from 100+ of the most influential experts from the world’s leading brands and most innovative companies. You’ll have a front-row seat as they share real case-studies from the full spectrum of process, technology and people – Together you will explore the most effective strategies to help you ascend to the future of exponential growth. Your one-stop destination that covers everything you need to accelerate your business transformation.

Event website >

9
Jan 2018

Blue Prism Café

9th January 2017, 8am PT / 11am ET / 4pm UK
Presentation:

Increasing Value and Creating Transparency Using a Digital Workforce | How InterContinental Hotels Group (IHG) is Driving Its Digital Transformation

IHG is one of the world’s leading hotel companies with more than 350,000 people working across almost 100 countries to deliver Great Hotels Guests Love®. They turned to Blue Prism to automate mission critical processes after carefully evaluating other RPA vendors. The company was able to launch their RPA program and deploy their first automations in just 12 weeks and continues to scale up globally. For our third Blue Prism Café, Derk Weinheimer, Vice President Cost Efficiency & Continuous Improvement from IHG along with Bill Lloyd, Managed Services Leader, from Deloitte, will join Shail Khiyara from Blue Prism, to discuss the challenges in ramping up an RPA program. These efforts have introduced a new strategic lever to help create efficiencies and increase the value provided from both people and processes.

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Key takeaways from this webinar will include:

  • How to optimize RPA performance and scale
  • Metrics of Success in RPA
  • Understanding the cultural impact of RPA on employees
Watch now >

13
Dec 2017

IRPA & AI – Automation Innovation Conference 2017

13th December 2017, St. Pauls 200 Aldersgate, London, EC1A 4HD
Sponsorship:

2017: Exploiting the second wave

Join IRPA and Blue Prism and your industry peers at this, fourth annual Automation Innovation conference, “2017: Exploiting the Second Wave,” is all about taking the lessons learned in the last three years, and applying those to harness the power of RPA, Cognitive Computing, and Artificial Intelligence today. We’re at the tipping point in our industry where there is no turning back. The first wave of early adopters have put the technology to the test – and are now gearing up for the Second Wave that takes lessons learned and goes beyond the first implementations.

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This year’s conference provides the foundation for those who are beginning their investment in Automation, enabling them to learn from the successes and challenges learned during the first wave. Second Wavers will benefit from more challenging and thoughtful content that addresses key issues such as scaling up and developing Centers of Excellence. Conference attendees will be able to select from two different tracks with our expanded program, participating in either beginner or advanced education sessions, workshops, special interest groups and breakouts sessions, as well as hear the latest trends and implementation case studies.

Event website >

Marc Cregor
Marc Cregor
Director – Major Accounts, Blue Prism

Pat Geary
Pat Geary
Chief Evangelist, Blue Prism

12
Dec 2017

Blue Prism Café

12th December 2017, 8am PT / 11am ET / 4pm UK
Presentation:

Measuring RPA Success | Digital Transformation at Shop Direct

Shop Direct is one of UK’s largest pure play online retailers with revenues over £1.86bn. Head of RPA and Business Agility, Lindsay Harrison has worked for the Shop Direct since 2006 and has been instrumental in pioneering RPA within the company. For our second Blue Prism Café, Lindsay Harrison joins Shail Khiyara, Chief Marketing and Experience Officer at Blue Prism to discuss Shop Direct’s RPA journey. Based on real-world insights and experiences, Lindsay will outline the tangible benefits of RPA technology by defining clear metrics. Metrics that include hours returned back to the business, priority scoring their processes, delivering increased revenue and scaling automation across the entire enterprise. By outlining what success looks like for any RPA deployment, webinar participants can build a roadmap for their own digital transformation.

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Key takeaways from this webinar will include:

  • What processes should be targeted first for RPA
  • How do you measure RPA success, what are the metrics
  • Finding the right RPA talent and “reskilling” employees
Watch now >

7
Dec 2017

Partner Webinar

7th December 2017, 3pm – 4pm GMT, Webinar
Webinar:

Discover the power of Blue Prism RPA and Appian BPM

Discover the power of RPA and BPM with Blue Prism and Appian’s strategic automation solution. As pioneers in RPA, Blue Prism have partnered with Appian to provide a solution that brings together Blue Prism’s robotic workforce software and Appian’s leading low-code application development platform for the first time as an offering from a single vendor.  Join us for an in-depth look at how you can help your customers achieve much greater end-to-end automation and rapidly transform legacy business operations into modern experiences.

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About:
Marc Wilson is a founder of Appian and is responsible for the company’s sales into industries including Financial Services, Insurance, Pharmaceuticals, Government and Healthcare among others. Marc’s role also includes Appian’s Global Partnership Team and has previously run Professional Services. Marc received his B.A. in Government (International Relations) from Dartmouth College.

Prittam Bagani is the Director of Product for Appian Corporation and is responsible for the success of Appian’s Robotics Process Automation (RPA) strategy. Prittam has been directly involved in the development and delivery of enterprise software solutions for over 10 years. Prittam received a Bachelor’s degree in Industrial Engineering from India and a Master’s in Quality and Manufacturing Management from The Pennsylvania.

Agenda:

  • Welcome and Introductions – Mike Laurenson & Anne McClelland, Blue Prism
  • Overview of Appian and Blue Prism Partnership – Marc Wilson, Appian
  • Demonstration of Appian & Blue Prism – Prittam Bagani, Appian
  • What’s in it for Blue Prism Partners – Marc Wilson, Appian
  • Q&A and close
Register now >
Speakers:
Marc Wilson
Marc Wilson
Founder, Appian

Prittam Bagani
Prittam Bagani
Director of Product, Appian

7
Dec 2017

The Future of Operations in the Robotic Age

7th December 2017, Andaz London Liverpool Street-a concept by Hyatt
Panel Participation:

The Software and Services Leaders Face-off

Join the HfS Research analyst team, Blue Prism and the industry community for this event, attend compelling presentations and discussions, participate in the exchange of ideas and experiences with your peers and learn to enable your digital organization to become a OneOffice focused enterprise.

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If your world is being gripped in the throes of radical thinking about the future of operations, you really do need to be part of this conversation. Do hurry to apply for your spot, as space is limited and filling up fast.

Event website >
Blue Prism Speaker:
David Moss
David Moss
CTO, Blue Prism

6
Dec 2017

IQPC: Intelligent Automation Summit New Orleans 2017

6th - 8th December 2017, Hyatt Regency, New Orleans, LA
Booth & Roundtable

Delivering Automated Processes at Citizens Bank

Citizens Bank is the 12th largest retail bank in the United States delivering a broad range of financial services to over 5 million individuals, companies, not for profits and institutions. Thomas J Dixon, Program Manager Consumer Continuous Improvement & Process Automation of Citizens Bank joins Gary Perino, Solution Engineer Manager, Americas of Blue Prism on stage. Hear their strategy in delivering automated processes through RPA and how partnering with Blue Prism has helped this $150+ billion dollar company to improve the customer experience, reduce risk and increase efficiencies.

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About the event:

Transforming Business Processes, One Bot at a Time

There’s no doubt about it, Intelligent Automation is the hottest topic around and our events have grown exponentially in just two short years! 400+ attendees filled the conference rooms to full capacity at our July 2017 Chicago event, and the buzz over the topic was palpable.

We learned from BNY Mellon, Microsoft, LinkedIn, NASA, Warner Bros. Entertainment Inc., Sears Holding, American Airlines, and Bank of America (to name a few!) about how technologies like RPA, Cognitive and Machine Learning can streamline and increase production of your back office processes – as well as provide a supplementary layer of data analytics to drive increased business intelligence into your respective business units. As more companies of varying industry sectors look to Intelligent Automation and RPA as powerful tools to ensure process improvement, the conversation must be expanded.

That’s where Intelligent Automation New Orleans comes in, where we continue the conversation with new case studies, new discussions and new ideas from every industry sector using RPA, cognitive, and AI technologies. Whether you are involved in your organization’s F&A, HR, contact center or any other functional department, this event will help you on your Intelligent Automation journey.

Event website >
Speakers:
Gary Perino
Gary Perino
Solution Engineer Manager, Americas, Blue Prism

Tom Dixon
Tom Dixon
SVP Consumer Continuous Improvement & Process Automation, Citizens Bank

5
Dec 2017

Automation Innovation Conference “2017: Exploiting the Second Wave”

5th - 6th December 2017, Bohemian National Hall, New York, NY
Booth:

The fourth annual Automation Innovation conference, “2017: Exploiting the Second Wave,” is all about taking the lessons learned in the last three years, and applying those to harness the power of RPA, Cognitive Computing, and Artificial Intelligence today. We’re at the tipping point in our industry where there is no turning back. The first wave of early adopters have put the technology to the test – and are now gearing up for the Second Wave that takes lessons learned and goes beyond the first implementations.

Read more +

The software is smarter and so are we.

This year’s conference provides the foundation for those who are beginning their investment in Automation, enabling them to learn from the successes and challenges learned during the first wave. Second Wavers will benefit from more challenging and thoughtful content that addresses key issues such as scaling up and developing Centers of Excellence. Conference attendees will be able to select from two different tracks with our expanded program, participating in either beginner or advanced education sessions, workshops, special interest groups and breakouts sessions, as well as hear the latest trends and implementation case studies.

Event website >

4
Dec 2017

HfS Research Webinar

4th December 2017, 11:00 am – 12:00 PM Eastern Time, Webinar
Presentation:

Making RPA and data the foundation for your digital transformation strategy

As the RPA market matures, organizations are progressing toward integrating a broad set of innovation and automation approaches. On this journey data management strategies increasingly become the cornerstone of service delivery strategies. The Holy Grail of those strategies is at the intersection of automation, analytics, and data. In this webinar, we will discuss the evolution of Intelligent Automation and RPA with executives from Blue Prism and what are the lessons learned from organizations like Ascension Health who are early adopters and pioneers in Intelligent Automation.

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What you will learn:

  • What are the lessons learned from the early deployments?
  • What needs to be considered when making data the cornerstone of your service delivery strategy?
  • How are the RPA technologies and approaches evolving?

Speakers:

  • Lee Coulter, CEO Ascension Shared Services
  • Shail Khiyara, Chief Marketing and Experience Officer (CMXO), Blue Prism
  • Tom Reuner, SVP Intelligent Automation and IT Services, HfS Research
Register now >
Speakers:
Lee Coulter
Lee Coulter
CEO of Ascension Healthcare Ministry Services, Chair of the IEEE RPA standards group

Shail Khiyara
Shail Khiyara
Chief Marketing and Experience Officer (CMXO), Blue Prism

Tom Reuner
Tom Reuner
SVP of Intelligent Automation, HfS