The Operational Agility Software Company
Services
Support
The Blue Prism team is committed to customers' continued successful use of our products through a comprehensive support programme which provides:
- Product and Process support within agreed SLA's
- Comprehensive incident tracking, escalation and resolution procedures providing up to the minute status, next actions and schedules
- Regular account service reviews
For more information on Blue Prism's support services please contact Neil Wright, Director of Professional Services, on +44 (0)870 879 3000
Case Study
Mid Essex Hospital Services NHS Trust achieves 100% Integration capability with Blue Prism
The trust had integration technologies available to them but they didn’t have 100% coverage of all applications and did not have the capability to write back data into their PAS - Blue Prism enabled them to achieve 100% integration coverage
