The Operational Agility Software Company
Services
Support
The Blue Prism team are committed to our customers' continued successful use of our products through a comprehensive support programme, which provides:
- Online incident submission
- Comprehensive incident tracking, escalation and resolution procedures providing up-to-the-minute status, next actions and schedules
- Regular account service reviews to discuss current issues in person with the engineers working on them
- Delivery of regular product updates containing the latest fixes and enhancements to your product set.
Blue Prism offers support arrangements to satisfy a range of coverage and budgetary requirements.
For more information on Blue Prism's support services please contact Neil Wright, Director of Professional Services, on +44 (0)870 879 3000
News
2nd Meeting of the Operational Agility Forum - How to implement Agile Operations
Blue Prism , BT and Destiny Digital Pen Solution Live at Derbyshire Mental Health Trust
Case Study
Blue Prism software supports Shop Direct product launch
As part of an operational agility program, Shop Direct Group Financial Services quickly marshalled operational support for the launch of a new insurance product using Blue Prism software. Without Blue Prism the process would have required 22 staff.
