Support

The Blue Prism team is committed to customers' continued successful use of our products through a comprehensive support programme which provides:

  • Product and Process support within agreed SLA's
  • Comprehensive incident tracking, escalation and resolution procedures providing up to the minute status, next actions and schedules
  • Regular account service reviews

For more information on Blue Prism's support services please contact Neil Wright, Director of Professional Services, on +44 (0)870 879 3000

  

 

 

 

 

 

 

Case Study

World Hotels deploy Robotic Automation technology to support key customer processes

Worldhotels, based in Frankfurt Germany, has almost 500 affiliate properties in more than 250 destinations and 65 countries worldwide, Robotic automation technology from Blue Prism was needed to automate key processes and increase efficiency.

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