The Blue Prism team are committed to our customers'  continued successful use of our products through a comprehensive support programme, which provides:

• Online incident submission
• Comprehensive incident tracking, escalation and resolution procedures providing up-to-the-minute status, next actions and schedules
• Regular account service reviews to discuss current issues in person with the engineers working on them 
• Delivery of regular product updates containing the latest fixes and enhancements to your product set.

Blue Prism offers support arrangements to satisfy a range of coverage and budgetary requirements.

For more information on Blue Prism's support services please contact Neil Wright, Director of Professional Services, on +44 (0)870 879 3000

  

 

 

 

 

 

 

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