Case Studies - Blue Prism
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What value does a Digital Workforce provide?

“The technologists will back it up and provide support but it’s got to be business driven, otherwise it would be perceived as being done to, not by, the business - not right at all”.

Adrian Guttridge, Executive Director, Xchanging Insurance

  • npower expands Digital Workforce to over 330 Blue Prism Software Robots

    npower Business Solutions is innogy’s industrial and commercial service line in the United Kingdom, supplying a diverse portfolio of large industrial, multisite retail, public consortia, utilities and consultants. This case study explains how the division took the lessons learned from the successful large scale, high volume Blue Prism Digital Workforce in the Retail division of npower and implemented a Blue Prism RPA program in the Business division where the processes are lower volume but far more complex.

  • Xchanging Case Study - London School of Economics

    Professor Leslie Willcocks of the LSE and Professor Mary Lacity, Curators’ Distinguished Professor at the University of Missouri-Saint Louis and Visiting Scholar at MIT CISR have conducted an in depth case study of Xchangings Blue Prism Robotic Process Automation program.The report includes a detailed review of the RPA program that Xchanging deployed as they offer innovative and technology lead service solutions to customer including Lloyds of London

  • London School of Economics – Blue Prism Software Robots case study at Telefonica O2

    Professor Leslie Willcocks of the LSE and Professor Mary Lacity, Curators’ Distinguished Professor at the University of Missouri-Saint Louis and Visiting Scholar at MIT CISR have conducted an in depth case study of Telefonica O2’s Blue Prism Robotic Process Automation program. The report includes a detailed review of the history of the program, the benefits that have been realised and the lessons from this large scale deployment of software robots.

  • LSE - The IT function and Robotic Process Automation

    The latest instalment in the LSE’s RPA case studies series – this time they examine the role of IT in building an enterprise class RPA capability

  • World Hotels deploy Robotic Automation technology to support key customer processes

    Worldhotels, based in Frankfurt Germany, has almost 500 affiliate properties in more than 250 destinations and 65 countries worldwide, Robotic automation technology from Blue Prism was needed to automate key processes and increase efficiency.

  • University Hospitals Birmingham NHS Trust extends use of Blue Prism

    As part of the trust’s drive to improve patient service, UHB looks to IT to provide opportunities to streamline, integrate and automate processes. This case study covers further work done by the trust with Blue Prism to automate processes throughout UHB.

  • Shop Direct Group – Blue Prism Software provides “self service” robotic automation capability

    This case studies explains how Shop Direct Group have used Blue Prism’s “self service” robotic automation technology platform to achieve significant improvements in key back office processes

  • The Co-operative Banking Group achieves 80% process efficiency improvement with Blue Prism

    Find out how Blue Prism software helped the Co-operative Financial Services automate its excess queue procedure, improving efficiency by 80%.

  • Shop Direct supports product launch with Blue Prism

    As part of an operational agility program, Shop Direct Group Financial Services quickly marshalled operational support for the launch of a new insurance product using Blue Prism software. Without Blue Prism the process would have required 22 staff.

  • Mid Essex Hospital Services NHS Trust achieves 100% integration capability with Blue Prism

    The trust had integration technologies available to them but they didn’t have 100% coverage of all applications and did not have the capability to write back data into their PAS – Blue Prism enabled them to achieve 100% integration coverage.

  • The Co-operative Banking Group – Business team automates 10 back office processes with Blue Prism

    Find out how The Co-operative Bank automated ten different customer service processes with Blue Prism operational agility software.

  • University Hospitals Birmingham uses Robotic Automation for patient self check-in

    Blue Prism delivers seamless integration with NPfIT Patient Administration System to help UHB create the first ever NHS Trust patient self-administration kiosks.

Blue Prism product overview

Introduces Robotic Process Automation, and provides guidance on building a capability as well as an overview of the Blue Prism software that underpins the platform.