npower expands Digital Workforce to over 330 Blue Prism Software Robots

npower Business Solutions is innogy’s industrial and commercial service line in the United Kingdom, supplying a diverse portfolio of large industrial, multisite retail, public consortia, utilities and consultants. This case study explains how the division took the lessons learned from the success...

Xchanging Case Study – London School of Economics

Professor Leslie Willcocks and Professor Mary Lacity of the LSE have conducted an in depth case study of Xchangings Blue Prism Robotic Process Automation program.The report includes a detailed review of the RPA program that Xchanging deployed as they offer innovative and technology lead service s...

London School of Economics – Blue Prism Software Robots case study at Telefonica O2

Professor Leslie Willcocks and Professor Mary Lacity of the London School of Economics have conducted an in depth case study of Telefonica O2’s Blue Prism Robotic Process Automation program. The report includes a detailed review of the history of the program, the benefits that have been realised ...

LSE – The IT function and Robotic Process Automation

The latest instalment in the LSE’s RPA case studies series – this time they examine the role of IT in building an enterprise class RPA capability. The academic researchers at the Outsourcing Unit (OU) aim to assess the current and long-term effects of business services automation on client org...

World Hotels deploy Robotic Automation technology to support key customer processes

Worldhotels, based in Frankfurt Germany, has almost 500 affiliate properties in more than 250 destinations and 65 countries worldwide, Robotic automation technology from Blue Prism was needed to automate key processes and increase efficiency. Overview
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University Hospitals Birmingham NHS Trust extends use of Blue Prism

As part of the trust’s drive to improve patient service, UHB looks to IT to provide opportunities to streamline, integrate and automate processes. This case study covers further work done by the trust with Blue Prism to automate processes throughout UHB. Overview
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Shop Direct Group – Blue Prism Software provides “self service” robotic automation capability

This case studies explains how Shop Direct Group have used Blue Prism’s “self service” robotic automation technology platform to achieve significant improvements in key back office processes. Shop Direct have an ongoing goal to make its back office and customer facing functions more efficient ...

The Co-operative Banking Group achieves 80% process efficiency improvement with Blue Prism

Find out how Blue Prism software helped the Co-operative Financial Services automate its excess queue procedure, improving efficiency by 80%. The excess queue procedure is carried out daily to accept, reject and return direct debits, cheques and standing orders as a result of the customer havi...

Shop Direct supports product launch with Blue Prism

As part of an operational agility program, Shop Direct Group Financial Services quickly marshalled operational support for the launch of a new insurance product using Blue Prism software. Without Blue Prism the process would have required 22 staff. The primary operational challenge faced in in...

Mid Essex Hospital Services NHS Trust achieves 100% integration capability with Blue Prism

The trust had integration technologies available to them but they didn’t have 100% coverage of all applications and did not have the capability to write back data into their PAS – Blue Prism enabled them to achieve 100% integration coverage. In late 2010, the Mid Essex Hospital Services NHS Tr...
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