Head of Sales Operations, APAC

• Minimum 5 years of relevant Sales Operations experience in a prominent enterprise software company with progressive track record

• Will have run Sales Operations for a company going through high growth and transformation as change is a constant in a growing company
• Strong experience with Salesforce.com (SFDC) including CPQ, Excel and other sales related systems
• Creative thinker, happy to challenge the status quo and drive process and system improvements
• Will have wide-ranging experience of the analytical side of sales operations, including forecasting, sales metrics and financial planning
• Offer expertise and assistance in the construction of quotes and order forms, help with drafting special terms and commercial terms
• Responsible for building out, staffing and managing the APAC Sales Operations team to deliver in-region support
• Proven ability to comprehend and interpret complex licensing issues with specific experience of software license agreements
• Ability to take lead and initiative in driving operational procedures and processes while maintaining global integrity and consistency
• Ability to communicate and provide support to the field and sales management on all best practices of constructing and submitting quotes
• An ability to balance being detail-oriented as well as seeing the big picture
• Able to work extended schedules during the month and quarter end cycles
• Highly responsive and thrive in a fast-pace environment
• Ability to work on many deals simultaneously, handling multiple stakeholders in a firm but calm manner
• Bachelor’s Degree, ideally in business, economics or finance

Your Responsibilities:

• Support the APAC GM and Regional Sales Leaders for the Regions to achieve maximum potential across sales and related supporting roles
• Responsible for managing the Regions forecast and pipeline in SFDC to ensure coverage and hygiene factors are met
• Responsible for the Regions booking of sales orders in an accurate and timely manner in SFDC and Netsuite
• Key member of the Global Sales Operations team driving operational alignment across key functions of the business.
• Provide guidance to APAC sales team on deal structuring in a way that maximizes Annual Recurring Revenue (ARR) and profitability whilst operating at the same cadence and urgency as the field
• Responsible for regional support across APAC to operate within the Delegation of Authority (DOA) limit and exception handling process
• Drive continuous activity and action plans around sales improvement geared to optimizing revenue and EBITDA outcomes
• Analyze trends by region, country, team, enterprise, mid-market, partners, vertical and persona
• Build reports and dashboards to assist regional management while ensuring global reporting and analytics integrity

• Ensure end-to-end operational support for the regional business, providing Legal, Accounting and Product support and coordination when needed