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Pyramid Outline

Salesforce Administrator

Birchwood / United Kingdom


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Your Opportunity

Key Duties & Responsibilities

  • Serve as primary system administrator for the Blue Prism Salesforce environment with 600+ users
  • Handle all basic administrative functions including user account maintenance, report configurations, role/profile management and dashboards, object updates. Workflows, data cleansing and other routine tasks
  • Complete regular internal system/data audits and prepare for upgrades/enhancements etc
  • Deliver the programme requirements defined by the Blue Prism SFDC team with the evaluation, scope, review/completion of new development requests
  • Coordinate third party support ticket escalation and reporting
  • Coordinate internal BP change with external third party SFDC partner organization activities
  • Assist in training of new users, and grow the Salesforce skill set across the organization
  • Act as liaison between our users, vendors and the Service Desk team
  • Work independently with members of the Blue Prism team and SFDC partner to define and document development requirements
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Our Ideal Candidate

Skills Required

  • Excellent organizational skills and a positive attitude
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Creative and analytical thinker with strong problem-solving skills
  • Must demonstrate exceptional verbal and written communication skills
  • Must demonstrate ability to communicate effectively at all levels of the organization
  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes


Experience Required

  • Minimum two years of experience as a Salesforce.com administrator
  • Salesforce.com Admin certified
  • CPQ certification
  • Sales Cloud, Service Cloud, and Developer certifications preferred
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Strong understanding of Salesforce.com best practices and functionality
  • Strong data management abilities
  • A documented history of successfully driving projects to completion
  • A demonstrated ability to understand and articulate complex requirements
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Additional Information

  • Company pension scheme
  • Life assurance scheme
  • Private medical scheme
  • Employee share scheme
  • 30 days holiday plus bank holidays
  • Flexible working hours


Blue Prism Software is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity or expression, genetics, arrest record or any other characteristic protected by applicable federal, state or local laws.

Blue Prism is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Blue Prism via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Blue Prism. No fee will be paid in the event the candidate is hired by Blue Prism as a result of the referral or through other means.

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* - Indispensable


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La tecnología a nuestro favor

Los trabajadores digitales de Blue Prism son inteligentes, versátiles, autónomos y seguros. Junto con su fuerza laboral actual, pueden automatizar procesos que impactan desde el trabajo de oficina hasta la experiencia del cliente. Los beneficios son muchos: más agilidad y control sobre el trabajo; nuevas y transformadoras formas de operar; y más tiempo para que su equipo se concentre en lo que realmente importa.

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