Optimizing the Claims Experience
Blue Prisms Hugh Pelling joins a panel of claims experts to discuss:
- What role can telematics play in creating a seamless customer experience?
- What practical steps can insurers take to capitalize on real-time data for enhanced CX?
- What are the benefits in claims of building a full view of the customer? How can this be achieved through joining data points?
- Automating the claims journey: tech as an enabler to free up human agents for more complex tasks
- What is the future role of contact centre agents in the claims process?
Senior Account Director, FS&I, Blue Prism
Event Website RegisterView All Events
March, 11th, 2021 | 11.05 - 11.35 GMT