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Keeping with its purpose of “making insurance easy,” Ageas U.K. has established a wide range of leading change management practices to welcome the Digital Workforce within their organization. The goals were to eliminate worries about the impact on employment and actively encourage its employees to welcome process automation while creating a culture in which the employees think of the Digital Workers as additional team mates that are responsible for doing mundane, repetitive back office tasks 24/7/365

Topics covered:

  • How Ageas’ RPA team sold the benefits and managed the message
  • Humanizing the Digital Workforce
  • RPA aftercare: why was critical for success
  • The business impact of the Digital Workforce

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