We realized that RPA is a major tool and an enabler for us to meet our corporate productivity goals. If we could implement and scale it fast enough, we could effectively close the productivity gap that we have across the organization.” -Ajay Gupta, RPA Lead, DTE Energy
Market conditions in the utility industry are rapidly changing—and companies are under pressure to increase productivity and reduce operational costs in order to deliver value to their customers and shareholders. In response to this challenging environment, DTE Energy turned to Intelligent Automation as a key component to achieving their operational goals.
Every five years the company establishes a corporate productivity goal with the objective to keep costs as low as possible. Business leaders in the corporate controllers office were aware of the potential of RPA technology, and decided to embark on a proof of concept with EY and Blue Prism to investigate how the technology might streamline their business processes.
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