This fifth paper from Knowledge Capital Partners (KCP) analyzes how mature RPA customers (two years or more working with the software) are looking to move beyond operational excellence to continuous innovation. The findings of this report show how leading organizations are looking to innovate nonstop, on all fronts, and not just in technology. It outlines how integrating RPA with, and drawing upon emerging cognitive technologies has become a way of future-proofing the automation of mission critical tasks. Other key learnings include;
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