The third paper from Knowledge Capital Partners (KCP) deals with how Blue Prism clients achieved their successful RPA deployments from getting early stakeholder buy-in as a critical part of effective change management. In this report, KCP analyzes best practices for getting that buy-in and formalizing and clarifying relationships, roles and accountabilities, as it relates to overall corporate governance. Some key learnings and findings in this report include;

  • Addressing governance early and as a whole within your organization. In large organizations, governance must be designed at multiple organizational levels, with common governance mechanisms across the organization. This is especially important, given that RPA will have to fit with legacy IT and future developments in cognitive automation and digital transformation.
  • Next, redesign governance infrequently. Be sure to involve senior managers, and aim for a simple, consistent structure with a small number of performance goals. Clarify the exception-handling process. Assign clear ownership and accountability. Align incentives.
  • Finally communicate everywhere and always, reinforcing how governance works, and what the rules of the game are – governance must be and be seen to be a living framework. This will mean a constant effort to provide transparency and education.

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人と組織の可能性を最大化する

変化の激しい時代においては、人・システムに加え、第3の労働力であるデジタルワーカーを大規模に活用し、しなやかで柔軟な組織を創り上げることが必要です。デジタル化の流れが加速する中で組織はデジタルワーカーを活用し、バックオフィス業務からお客様対応まであらゆる業務を自動化していきます。Blue Prismが提供するインテリジェントなデジタルワーカーは、汎用性・自律性そしてセキュリティを兼備え、人と同じように時代に合わせて新しいスキルを身につけていきます。Blue Prismはビジネスのオペレーティングシステムとなり、オンプレミス・クラウド・マネージドサービスなど、ビジネスニーズに合わせた展開の選択肢を提供します。デジタルワーカーの導入は業務に対するより多くの洞察と統制そして創造的な業務に取り組む時間を提供し、人と組織の可能性を最大化します。Blue Prismと未来を創造しましょう。

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