Customer Support Engineer

Professional Services   |  Tokyo, Japan
Careers.APAC@blueprism.com

About Blue Prism

Blue Prism is an international publicly listed software company headquartered in the UK, with global offices in London, USA, Japan, Australia and India. It is undergoing rapid expansion and is the market leader in the Robotic Process Automation (RPA) globally.

Since its listing on the London Stock Exchange AIM market in early 2016, it has grown its customer base more than threefold with sales revenue, employee headcount and other business metrics also growing at an exciting rate.

Blue Prism operates a 100% indirect sales model, meaning that all deals are transacted through reseller partners, who range from global Systems Integrators such as Accenture, Deloitte, EY and IBM down to smaller, geographically specific, advisory and implementation partners.

About Robotic Process Automation

As the pioneer, innovator and market leader in RPA, Blue Prism delivers the world’s most successful Digital Workforce. The company’s software robots automate transactions and improve operational efficiencies while meeting the requirements of the most demanding IT environments, where security, compliance and scalability are paramount. Blue Prism provides a scalable and robust execution platform for best-of-breed AI and cognitive technologies and has emerged as the trusted and secure RPA platform of choice for the Fortune 500.

Your Opportunity:

Blue Prism® is seeking an enthusiastic, motivated individual with excellent oral and written communication skill to join our team of highly skilled support staff.

Primarily responsible for providing world class technical support to Blue Prism customers and partners and will be reporting to the Customer Support Manager, APJ. As our global customer base expands, the support analyst may also be required to work shift or on-call patterns to provide support for other time zones.

Our Ideal Candidate:

Your Experience:

Your Responsibilities:

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