Solution Support Engineer

Professional Services   |  Austin- Texas
Careers.Americas@blueprism.com

Our Company:

Blue Prism® is a pioneer, innovator and market leader in providing Robotic Process Automation (RPA) software solutions. The company delivers the world’s most successful Digital Workforce. A “Digital Workforce” of software robots that automate mundane, repetitive tasks while meeting the most demanding IT environments, where security, compliance and scalability are necessary to succeed.

Blue Prism® provides a scalable and robust execution platform for best-of-breed AI and cognitive technologies and has emerged as the trusted and secure RPA platform of choice for the Fortune 500. Billions of transactions and hundreds of millions of hours of work are executed on Blue Prism robots from renowned companies including Aegon, BNY Mellon, Commerzbank, IBM, ING, Maersk, Nokia, Nordea, Procter & Gamble, Raiffeisen Bank, Siemens, Westpac and Zurich. For more information about Blue Prism (AIM: PRSM), visit www.blueprism.com and follow the company on LinkedIn and Twitter.

Your Opportunity:

Blue Prism® is currently seeking an enthusiastic and motivated individual to join their Global Customer Support team supporting customers and partners across multiple regions and geographies with the following duties:

Responsibilities will involve troubleshooting, analyzing technical problems and working with customers and Blue Prism developers to resolve technical and application roadblocks. You will ensure all issues are resolved or escalated to the proper resources to resolve in a timely fashion. Additionally, you will manage communications with customers at all levels to maintain positive relationships.

Our Ideal Candidate:

Ideal recruits into this team will be experienced developers with the following:

Full training will be provided on the company’s software solution and delivery approach.

Qualifications & Required Skills:

Desirable Skills:

閉じる