We provide an enterprise-strength Robotic Process Automation software platform which is robust, highly scalable, powerful and flexible, designed from first principles to provide organisations with a business owned and IT supported Digital Workforce.

The Digital Workforce is built, managed and owned by an accredited operational team or Centre of Excellence spanning operations and technology adhering to a comprehensive, enterprise wide Robotic Operating Model. It’s code-free and can automate any software in a non-invasive way. In short, it can be easily applied to automate processes in any department where clerical or administrative work is performed across your organization.

Out of the box, the Blue Prism® platform has the functionality to meet the strict standards that you insist upon for security, control, data integrity, change management, scalability, robustness and scheduling. The new Digital Workforce must not introduce new operational risks and should instead dramatically improve your company’s operational governance and transactional integrity.

Our technology platform

Blue Prism is built on the established and proven Microsoft .NET Framework, automates any application and supports any platform (mainframe, windows, WPF, java, web, etc.) presented in a variety of ways (terminal emulator, thick client, thin client, web browser, Citrix and web services). And it provides a single capability for automating all of the applications used within an organization.

Automates any application and supports any platform

Our operating model: business control and visibility

Designed for a multi-environment deployment model (Development, Test, Staging, and Production) with both physical and logical access controls, Blue Prism includes a centralized release management interface and process change distribution model providing high levels of visibility and control. Additional control is provided to the business via a central-ised model for process development and re-use.

Governance, compliance and change management

Designed with enterprise organizations in mind, Blue Prism is proven to support PCI-DSS, HIPAA and SOX compliant processes, with a large number of controls in place to provide the necessary security and governance, including:

Segregated user roles (developers, release managers, controllers).

Automated credential management for robot access to the network and specific applications.

 Audit history for system access, configuration changes and process execution.

Side-by-side comparison of process changes.


Through our use of distributed Software Robots, Blue Prism is highly scalable and can be provisioned in the cloud or as an on-premise enterprise deployment. And the grid based architecture enables high availability, high performance, failover and disaster recovery scenarios to be provided as well as addressing potentially significant seasonal variations in operational demand.

Cloud or on-premise enterprise deployment
Secure storage of network and software credentials

IT security

Active Directory integration aligns the user access management of Blue Prism with other enterprise applications. There are also high levels of flexibility for both encrypting the stored data as well as securing the communication between various Blue Prism resources. Secure storage of network and software credentials used within the processes along with a number of safeguards allow for passwords to be completely private from any of the administrators whilst providing full oversight of their use to the IT security team.

Process configuration

Blue Prism configuration is code-free, logical and highly visual. Processes are designed to be created, maintained and managed by business users, process excellence engineers and subject matter experts. Building blocks are designed for re-use and are interlinked to produce end to end processes which are stored centrally to:

  • Accelerate the development of new processes.
  • Aid in the standardization of operating procedures across business areas and operational teams.
  • Lower the cost of maintenance.
  • Reduce the time required to adapt to third party system changes.

This object orientated approach allows for all processes to be updated by modifying a small number of centralised objects

Automation technology

Irrespective of how an application is presented (terminal emulator, thick client, thin client, web browser, Citrix and web services), we provide the ability to automate any application (e.g. SAP, Lotus, Office, Exchange, custom applications). And Blue Prism supports advanced automation techniques including image recognition, automatic handling of form layout changes of third party applications, and optionally allows advanced data processing by leveraging JavaScript and .NET extensions (developed by in house or third party IT providers).

Process execution and control

Blue Prism’s Control Room provides a centralized administration console for controlling, monitoring, executing and scheduling process execution on the distributed robots. It uses automated runtime distribution, without the need for compiling and distributing execution instructions across the network. The Release Manager module provides the facility to package processes for distribution between environments (e.g. development, test, production) whilst also providing visibility of process dependencies. For system owners and those responsible for change management, it represents a permissions-based, managed and audited mechanism for encapsulating and deploying changes from one environment to another. Work Queues within the Control Room provide support for both independent and assisted automations by leveraging the following functionality:

  • Business referrals to operational subject matter experts and existing front and back office staff.
  • Process alerts to administrators and technical support staff.
  • Code-free configurable exception handling to ensure 24/7 running and robust automation.

Reporting and analytics

Blue Prism provides high quality data that can be used to drive meaningful BI and MI reporting and identifies both inline process statistics and real-time operational analytics by recording every system login, each change management action, and all decisions and actions taken by each Software Robot. And because all activities and decisions are in one central knowledge base management can instantly see a snapshot of how the organization is performing, where improvements might lie and how new opportunities for revenue and customer satisfaction can be identified.

Data to drive meaningful BI and MI reporting

Training, accreditation and support

Training courses are delivered via the self-led online training platform, or alternatively in a more formal classroom environment by a Blue Prism accredited training partner. The strong partner community ensures that there is a wide range of expertise available across all industries and specialisms, and provides support and mentoring for individuals or organizations seeking to gain recognised certification.

The Blue Prism accreditation scheme provides confidence to clients and partners that the members of their Robotic Process Automation team(s) have consistently demonstrated their skills and successfully completed the training relevant to their role (e.g. capability managers, business analysts, controllers and developers).

Blue Prism technical support is provided through:

A comprehensive help guide within the product.

A series of data sheets via the online portal which provides detailed information on a variety of topics.

Blue Prism technical support via the technical support helpline, email and the online support portal.

Blue Prism accredited partners through bespoke support contracts which are tailored to the needs of a specific organisation.

Delivery methodology

Designed as an enterprise capability platform, Blue Prism has developed a methodology that is focused on far more than software deployment. This proven delivery methodology ensures implementation success beyond the first handful of processes by:

  • Identifying the processes that are best suited to Robotic Process Automation.
  • Establishing the benefits case for Robotic Process Automation encouraging organization-wide recognition and adoption.
  • Implementing the required infrastructure, governance and support framework enabling a Robotic Process Automation capability to run efficiently and effectively.
  • Defining a best practice approach for process configuration which increases the potential for automation and accelerates the development life cycle.
  • Providing the necessary skills to operational resources via a role-based training and mentoring accreditation.

Blue Prism product overview

Introduces Robotic Process Automation, and provides guidance on building a capability as well as an overview of the Blue Prism software that underpins the platform.

White papers

White papers from Blue Prism and other authorities on Robotic Process Automation


Watch videos on Blue Prism and Robotic Process Automation

Case studies

Read case studies from businesses already benefitting from Blue Prism products