Contact Us
Tailored Solutions With Limitless Potential
We have the automation solutions your organization needs to thrive. Intelligent automation isn’t just about having the right tools; it’s about partnering with the right team of experts to help guide and support you on the journey. SS&C Blue Prism has the total enterprise solution for any organization. Don’t wait to automate; the solution is here.
Automation platform
Access everything you need to build, delegate and control your digital workforce.
Cloud automation platform
Fully managed intelligent automation platform delivered through the cloud.
Desktop automation platform
Automate repetitive tasks that must run on an employee’s desktop.
Business process management platform
Rapidly build, automate and orchestrate processes.
We offer two alternative versions of our SS&C | Blue Prism® Enterprise product to help you become familiar with SS&C Blue Prism and, if you’re looking for a more structured approach, start teaching yourself how to use SS&C Blue Prism with support from our training labs and SS&C Blue Prism University.
*The SS&C Blue Prism Learning Edition contains all the development capabilities of the Enterprise Edition; however, the Learning Edition restricts the product's functionality. Read the details.
Find out how easy it is to automate your organization’s internal processes and discover how SS&C Blue Prism can improve efficiency and productivity throughout your business. What's included:
Begin your robotic process automation (RPA) journey with Learning Edition and discover new opportunities by becoming a certified SS&C Blue Prism developer through our University. What's included:
Every enterprise deserves a custom experience, and that’s why SS&C Blue Prism offers flexible tools tailored to your specific business needs. From the cloud to the expanding capabilities of generative AI – we’ve got your solution, and it’s all in one place. Find out all the tools we offer on the SS&C | Blue Prism® Digital Exchange (DX).
Get access to more than 2,000 automation software components without hiring, training or additional resources through the SS&C | Blue Prism® Digital Exchange (DX). The advantages include
Fostering success with SS&C Blue Prism is just as important as the quality of our products. Our support programs and services are designed to ensure you have what you need to excel at every stage of your transformation journey.
Support Tier | Production |
Business-critical |
Incident manager | ||
Digital support access | ||
New releases | ||
Maintenance releases | ||
E-learning | ||
Community participation | ||
Support relationship manager | ||
Live chat | ||
EOL support extension | 12 months | |
P1 issue target resolution SLA | 12 hours | |
P2 issue target resolution SLA | 36 hours | |
P1 issue response SLA | 30 minutes | 30 minutes |
P2 issue response SLA | 2 hrs | 2 hrs |
Knowledge support calls | 10 hours | 10 hours |
Nominated contacts | 50 | 50 |
Support hours
|
24/7 (P1), 24/5 (P2-4) | 24/7 (P1), 24/5 (P2-4) |
*Customers with production or business-critical support receive access to the SS&C Blue Prism portfolio of products, including SS&C | Blue Prism Automation Lifecycle Management (ALM), SS&C | Blue PrismDecipher IDP, SS&C | Blue Prism Interact, SS&C | Blue Prism Decision, SS&C | Blue Prism Process Intelligence and theSS&C Blue Prism Accelerators for use with SAP ERP.
Speak to our team of knowledgeable experts and
learn how you can benefit from RPA
Product | Description | Production | Business-Critical | Licensed Separately |
SS&C | Blue Prism® Capture |
Enables anyone to accurately record a process and rapidly generate an automation prototype | |||
SS&C | Blue Prism® Process Assessment Tool |
Answers critical questions and sets you on path to create a consistent pipeline | |||
SS&C | Blue Prism® Decipher IDP* |
Process and digitize documents through optitcal character recognition (OCR), including validation to increase data quality. | |||
SS&C | Blue Prism® Hub | Interface to help manage your automation lifecycle | |||
SS&C | Blue Prism® Interact |
Enable digital workers to collaborate with people using this easy-to-use attended automation platform | |||
SS&C | Blue Prism® ALM | Scalable operating model for enterprise ready automations, using the power of Wireframer and reusable templates to quickly design better quality automations | |||
SS&C | Blue Prism® Decision |
Automate more complex processes by using Machine Learning (ML) | |||
SS&C | Blue Prism® Process Intelligence** powered by ABBYY Timeline |
End-to-end solution for process and task mining | |||
SS&C | Blue Prism® Chorus | ||||
SS&C | Blue Prism® Document Automation |
||||
SS&C | Blue Prism® SAP ERP Accelerators |
Pre-built automations to save development time |
* For business-critical and production support customers with SS&C Blue Prism Enterprise only.
** 30-day trial license included with paid support package.
We have been using Blue Prism for three years and it has been a great journey. We have doubled our ROI each year and have scaled our spectrum of automation to include RPA, desktop automation, ALM deployment, OCR, machine learning and data visualization.”
Invesco
If your network blocks YouTube, you may not be able to view the video on this page. In this case, please use another device. Pressing play on the video will set third-party YouTube cookies. Please read our Cookies Policy for more information.