Intelligent Automation Portfolio
Comprehensive Intelligent Automation Platform and Operating Model
Unify. Transform. Scale.
Rethink the way work is done and realise the full potential of intelligent automation.
Unify your workforce connecting people and digital workers in one collaborative team. Transform journeys to deliver exceptional experiences for both customers and employees. Scale enterprise-wide and orchestrate intelligent automation across the business, with full control and governance.
Intelligent automation is becoming increasingly embedded within our core operations – transforming the way we work and the things we’re able to do for our customers."Eversource
Assess, improve and develop the highest value workflows, processes and journeys, at speed, to deliver the best outcomes and reduce time to automation by up to 75%.
Re-engineer work by automating tasks, enabling complex decision making and intelligently processing documents. For example, Pfizer is now able to process clinical trial data 88% faster and save 500,000 hours every year.
Transform customer, employee and user experiences by connecting journeys, empowering the workforce, and innovating on demand. At Bell Canada the average call handling time has reduced by an impressive 87%, as well as improving first call resolution and NPS scores.
Everything needed to build, run, manage, orchestrate and grow an intelligent, always-on, value-centric digital workforce, now and in the future.
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