The Robotic Operating Model (ROM®)

A proven implementation methodology that enables customers to successfully launch, maintain, and scale your digital workforce.

Blue Prism has been delivering world-class automation implementations for nearly two decades.

That hands-on experience has given us real drilled-down, practical knowledge of the delivery process. So we’ve created the Robotic Operation Model (ROM®) to give every Blue Prism user a clear methodology for their automation delivery.

RPA Robotic Operating Model ROM Diagram by Blue Prism Infographic

A smarter way to automate

Blue Prism has helped companies respond to the demands of the business and customer base with ease. Through complex learnings and iterations, we’ve created a proven approach to successfully implementing and developing intelligent automation into the fabric of organizations, called our Robotic Operating Model. Chief Customer Officer Neil Wright explains the end-to-end strategy behind — and benefits of — this model.

Blue Prism’s overall satisfaction rate*

Why? Our automation software is easily scalable and is designed from the start as a platform approach to fit wider enterprise systems. This leads to greater success in the deployment cycle.

*Robotic Process Automation Executive Research Report, 2018

Blue Prism’s Approach to Intelligent Automation: Our Key Benefits


It’s Reusable

Unlike other automation providers, who need to store “a template” of the process and have a coder rework the script, Blue Prism allows reuse of processes and objects which makes them easy to replicate, while providing maximum ROI well after setup, boosting the efficiency of employees.

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It’s Resilient

Only Blue Prism provides enterprise grade “automation resilience” by incorporating the ability to manage workloads, ensure business continuity and respond to (and recover from) interruptions.

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It’s Scalable

Truly code-free intelligent automation from Blue Prism helps customers define the way work is allocated, managed and scaled. These capabilities represent the fundamental foundations of automation success in your ever-changing business environment.

Want to learn more about our approach to Intelligent Automation and how it can level up your workforce?

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A Digital Workforce for Every Enterprise

The world’s largest enterprises rely on the Blue Prism digital workforce to optimize production processes, increase profitability and enhance customer experiences. Learn how our smart, secure, scalable and successful digital workers can transform your business through intelligent automation. The future of work starts now.

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