While continuing to strengthen its traditional expertise in security and governance, customer support and training, and unattended automation, Blue Prism has increased its investments in improving its product’s ease of use, enabling a holistic automation solution, and modernizing its product architecture. These factors along with a large and growing client and revenue base contributed to its position as a Leader on the RPA Products PEAK Matrix® 2021."Amardeep Modi Vice President at Everest Group
With the COVID-19 pandemic accelerating the need for digital transformation among enterprises across industries and geographies, Robotic Process Automation (RPA) has emerged as a key enabler in the enterprise automation segment. The RPA market has been one of the fastest-growing software markets in the past decade and has played a key role in helping organizations reduce costs, achieve greater operational efficiencies and quality, increase workforce productivity, enhance customer and employee experience, and realize quick time-to-value. Encouraged by a growing number of success stories and positive word-of-mouth, many enterprises, Global Business Services (GBS) organizations, and service providers are investing in RPA. However, to achieve success, it is critical to select the right enterprise-grade RPA solutions.
In this report, Everest Group studied 23 RPA technology providers and positioned them on Everest Group’s PEAK Matrix®, categorizing them into Leaders, Major Contenders, and Aspirants based on their capabilities and offerings.
Download the full report to the right to learn more.
Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.
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