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Blog | June 10, 2019

BREXIT - Uncertainty Prevails

By Ian West
Director, Advisory Services
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There is no doubt that 3 years ago when the UK Government unanimously decided to offer the electorate a referendum on whether to stay or leave the European Union, neither the politicians, nor the population of the UK were anticipating the decision to be so divisive, traumatic, disruptive, contentious and just plain messy.

All the scaremongering by very learned economists, including the Governor of the Bank of England, about a deep and disastrous recession if the leave campaign were successful, have been proven to be completely unfounded. The UK economy continues to show strong growth, undoubtedly supported by the decline in the value of Sterling, but nevertheless easily outperforming other major EU economies who teeter on the brink of, or are already entering, a recession.

As the UK staggers into a second extension of Article 50, the political horror of what many commentators are describing ‘a national embarrassment’ envelopes not just the UK, but Europe and beyond. But the question that needs to be asked is - does this present an opportunity like no other in history?

Many astute businesspeople view any change as an opportunity. Is this an opportunity to exploit a new market or the lethargy, disinterest or vulnerabilities of competitors? Is this the time to reorganize for the future, cut costs, strategically invest, or completely reinvent the businesses as something new and different? Whether the UK stays or leaves the EU, BREXIT is undoubtedly a fabulous opportunity to get your house in order and optimize all those things you’ve been meaning to attend to.

Assuming the terms of the UK departure and a leave date are eventually agreed, and this is by no means certain, there are many things that British companies and organizations trading with the UK could and should be doing. With the emergence of ‘Digital Workers’ and the widespread adoption and acceptance of Robotic Process Automation, there are many things businesses are doing to streamline and optimize their organizations, freeing their human workers from boring, menial, and repetitive activities to focus on the task at hand – preparing for the upheaval of BREXIT.

It is widely acknowledged that there is a global skills gap. Many companies are both resource and budget constrained, which means resolving the problem is doubly difficult. This has led to the deployment of many hundreds of thousands of Digital Workers across tens of thousands of organizations worldwide, delivering millions of hours of business benefits to their respective entities. The vast majority of business activities in Finance, HR, Supply Chain, Customer Service, Internal and External Support, are fabulous targets for automation at a cost that near shore and offshore service providers can only dream of attaining.

RPA technology is incredibly quick to deploy, often with ROI’s delivered within the same business quarter with an incremental exponential growth in throughput. Additionally, these digital workers offer accuracy and repeatability that no human workforce could ever achieve. The deployment of Digital Workers is quick, ultra-low cost, at minimal risk, freeing humans to attend to higher value mission critical activities, like preparing for BREXIT and the changes required.

There are many different entrenched positions being taken by Remainers and Leavers alike, and no one knows what the impact on the UK or the EU will be. But change is usually positive, invariably because once a decision is made, everyone throws their weight into making it a success and never bothers to review the other options again. Unfortunately, this cannot happen whilst this period of uncertainty continues.

But don’t be under any illusion, whether the UK Leaves or Remains, there is a massive business benefit available for every company. Most organizations are trebling or quadrupling their business capacity and throughput (some organizations are reporting increases of 10X or 12X their original productivity) whilst dramatically reducing their costs.

How would your organization perform if you had five times the staff and each one of them delivered 500% more than they do currently? Could you then divert resources from critical “business as usual” activities to strategically plan how to maximize the BREXIT opportunity? We believe the answer is yes, so what’s preventing your organization from doing this today. The answer is ‘Absolutely Nothing!’


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