Blog | May 18, 2021

Finalists Announced: Blue Prism Customer Excellence Awards 2021

Blue Prism Customer Excellence Awards 2021

Recognizing this year’s finalists

With more than 190 award entries for the Blue Prism Customer Excellence Awards 2021, this year has been our biggest yet.

Now in its fifth year, the Customer Excellence Awards was established to celebrate the many groundbreaking successes our customers have achieved with a digital workforce. The Awards program showcases our customers’ inspiring innovations, creative projects and bold use of Blue Prism to transform business operations.

Each participating organization provided an in-depth written submission, which was judged by a select panel of industry experts that included Blue Prism customers, industry experts and analysts, intelligent automation consultants and senior Blue Prism staff.

Today, the votes are in! The Blue Prism Customer Excellence Award finalists are:

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Business Value Driver Award:

Awarded to the Blue Prism customer that has used their digital workforce to drive the most value for their business

  • Santander
  • National Grid
  • Barclays
  • Lloyds
  • ICICI Bank
  • Midland Credit Management
  • CN
  • ASB
  • Prosegur


ROM Excellence Award:

Awarded to the Blue Prism customer that has implemented the most robust Robotic Operating Model (ROM)

  • S&P Global
  • Invesco
  • Prosegur
  • United Overseas Bank
  • Lloyds
  • Santander
  • Westpac
  • CN
  • Midland Credit Management
  • Hapag-Lloyd

Innovation Excellence Award:

Awarded to the Blue Prism customer that has demonstrated the most innovative and creative use of their digital workforce

  • Carrier
  • Barclays
  • Hapag-Lloyd
  • Corteva
  • Invesco
  • Fonterra
  • Prosegur
  • Midland Credit Management
  • ASB
  • DNB

Best Newcomer Award:

Awarded to a new customer that has driven rapid value while using Blue Prism for less than a year

  • Norfolk County Council
  • West Kowloon Cultural District
  • ICICI Bank
  • Superdrug
  • NHS Business Service Authority
  • TML Business Services Ltd
  • Kettering General Hospital
  • Fremantle
  • Ohio's Hospice


    Strategic Transformation Award:

    Awarded to a long-standing Blue Prism customer that has driven the most impactful and strategic digital transformation using intelligent automation

    • Prosegur
    • Pfizer
    • Carrier
    • Midland Credit Management
    • Lloyds
    • Hong Kong Exchanges
    • Barclays
    • ICICI Bank
    • Invesco

    Blue Prism for Good Award:

    Awarded to a Blue Prism customer that has achieved the most positive change using intelligent automation

    • Bupa
    • Lloyds
    • Pfizer

    Intelligent Automation Developer of the Year:

    Awarded to the developer who is proven to have built the highest quality automations

    • Vipul Tiwari, Fidelity
    • Jignesh Khakhriya, Shell
    • Rohit Mittal, Aviva

    Head of Intelligent Automation of the Year:

    Awarded to a head of RPA/intelligent automation who has led the strongest adoption and business transformation thanks to intelligent automation across their business

    • Barry Coughlan, ASB
    • Silvina Montemartini, Santander
    • Fernando Cisneros, Prosegur

    Woman in Intelligent Automation Of The Year:

    Awarded to the individual who has proven to be a guiding voice and inspiration for women in the intelligent automation industry

    • Reena Koshy, Raytheon
    • Jennifer Faria, FM Global
    • Nicola North, Thames Water
    • Genevieve Wallace Dean, United Utilities
    • Rania Mansour, CN
    • Rachel Swindells, ASB
    • Louise Wall, e18
    • Trupti Varma, United Overseas Bank
    • Vanessa Corbett, ASB

    Congratulations to all our finalists! We are so proud of your accomplishments. The winners will be celebrated with a special live-streamed ceremony on Blue Prism’s YouTube channel on June 17, 2021, at 4 p.m., BST.

    We also have a chance for you to influence one of the awards by picking the entry you feel should receive the People's Choice Awards. Make your voice heard, and cast your vote. The winner will be crowned in live time during our action-packed live ceremony on June 17th.

    VOTE HERE

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