Blog | Apr 4, 2022

Making Time Matter: SS&C Blue Prism and The Royal Free win NHS Partnership Award

SS&C Launches Blue Prism Desktop to Optimize Desktop Process Management

On March 24 2022, in a private ceremony, the HSJ Partnership Awards awarded the Best Healthcare Provider Partnership Award to SS&C Blue Prism and The Royal Free London NHS Foundation Trust.

Following a rigorous judging process, involving a wide panel of judges from across the healthcare sector, SS&C Blue Prism and The Royal Free London NHS Foundation Trust have been chosen as a finalist and then a winner in the Best Healthcare Provider Partnership Award in recognition of their innovative and collaborative partnerships with the NHS over the past 12 months.

Together, The Royal Free and SS&C Blue Prism have delivered the value of automation to 45+ organizations across the ICS through a plethora of use cases – including those within shared services and clinical departments – with a sharp focus on making processes more efficient and releasing staff time that would have otherwise been spent on repetitive and burdensome administration tasks.

Since commencing the center of excellence 12 months ago the Royal Free has been able to save more than 300,000 hours’ worth of time for 45 Trusts across the country. Automating over 200 processes across a variety of departments, one of their key ambitions has been to release clinical time and capacity, to allow staff to focus on patient care. A seven-day snapshot in June of just workforce processes showed that partnership working saved the equivalent of 31 FTEs, allowing hardworking workforce colleagues to focus on what they do best.

Whilst time release is a large focus for the partnership, some of the latest most impactful automations are around reducing risk. One automated process recently developed supports ITU patient discharge and medication information transfer, preventing serious harm that could occur from omissions of this data.

And this success is being replicated across multiple Trusts, demonstrating the immense possibilities that come from working together in partnership with other NHS organizations.

Dave West, Health Service Journal’s Deputy Editor congratulated the teams on their successful win, “This year’s entrants displayed a varied range of projects and partnerships, all working together to benefit the nation’s healthcare sector. The winners were chosen after considerable deliberation on many success factors, but primarily on the innovativeness and commitment to healthcare. On this occasion, I congratulate the winners for their hard work and workmanship, and I look forward to learning the future of their projects, now with the added accolade from the HSJ family.”

Judges also praised the project, citing: “This category had some incredibly high-quality entrants, however the sheer scale and scope of this work was the clear winning example of a true working partnership. With 45 NHS organizations involved in the model and delivering over 300,000 repurposed hours – this model is an exciting new blueprint for innovation which will herald true benefits for the NHS in the years to come.”

The awards ceremony was held at Park Plaza, Westminster in Central London, and was attended by leaders and professionals from both the NHS and private sector as well as figures from non-clinical backgrounds. The ceremony was hosted by actor/comedian/writer Tom Allen, and the evening was a celebration of the collaboration and innovation of private organizations and charities with the NHS.