Global Manufacturer Streamlines Request with Sales Quote Automation

Farmers around the world recognize brand names like Valtra, Fendt, and Massey Ferguson—the farm equipment they depend on, which is manufactured by AGCO. The company has a presence in all global markets, but operating at this scale and delivering on the expectation of quality, while remaining agile and reducing inefficiencies, was a challenge AGCO needed to resolve. So, to optimize efficiencies, AGCO brought in a Blue Prism digital workforce.

Challenge

AGCO manufactures the world’s most dependable farm machinery for brands that every farmer knows and trusts. And in order to keep the supply chain running smoothly, the company needed to maintain efficient relationships with each of its suppliers. For AGCO, creating a request for a quotation was a critical process, and getting it right was key to generating revenue. But it was also taking up a huge amount of time. AGCO wanted to optimize the process, giving its staff more time to negotiate better contracts.

Solution

From the outset, AGCO adopted a standardized and scalable approach to implementing intelligent automation across its business with guidance from SS&C Blue Prism’s Robotic Operating Model. And this gave AGCO both a blueprint and confidence about how to proceed when it came to the important task of automating quotations.

Then they turned to expert Blue Prism digital workers to deliver it. Now, when a request for a quotation is received, a digital worker reads the email, retrieves the relevant data, and, integrating with AGCO systems, formulates and sends back the quote. This has returned a huge amount of work hours back to AGCO’s human staff, who now spend their time negotiating better prices and rates