Aviva, one of the UK's largest insurance companies, has won the 2020 Global Excellence in RPA award for their innovative use of the Robotic Operating Model (ROM). This award went to the Blue Prism customer that has implemented the most robust ROM. Important factors for this award were: team structure, governance, object reusability, appropriate controls and organizational design to maximize the business benefit, and scalability of the Center of Excellence. 

Download the case study to read Aviva's story.