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Ser Educacional is one of Brazil’s largest providers of university extension and continuing higher education with more than 1,500 courses in its portfolio, offered at more than 60 campuses and via online courses. They saw a need to grow their organization, to gain agility and reliability in their business processes and to maximize their resources. In addition, they wanted to remain a leader in an increasingly competitive market. As a result of these factors, they embarked on a digital transformation journey.

Topics Covered:

  1. Utilizing RPA to improve student and staff experience
  2. Steps to take when undertaking a digital transformation in your business
  3. Values realized by implementing a Digital Workforce

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