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Case Study

BT – How Intelligent Automation is a pillar of digitization in the world’s oldest telco

163 individual processes automated
20,000+ hours of manual effort saved per month
2,000,000 individual finance transactions processed in the first six months

“BT always looks to use the best-in-breed. Of those on our shortlist, Blue Prism had the most robust security and audit wrap and was, by far, the best at convincing us they had the most secure platform”

Leigh Feaviour

Solution Architect, Intelligent Automation at BT

British Telecom Intelligent Automation Journey

Together BT and Blue Prism are a key pillar in driving transformation across BT's organization with bold and ambitious future plans to achieve a more efficient organization. Learn about their journey, which since 2017 has seen them automate 163 individual processes, using 266 digital workers which together amount to more than 20,000 hours per month of manual effort saved. 

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