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Case Studies
Coca-Cola Extends Business Services Capacity and Improves Performance with RPA
24 hours

productivity increases with shift from 8-hour to 24-hour day with no additional headcount

Focus

enhanced customer experience; employees able to focus on customer-facing tasks

100%

HR report data audited improving compliance

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Coca-Cola Extends Business Services Capacity and Improves Performance with RPA

Coca-Cola’s HR and Finance shared services are using Blue Prism’s Digital Workforce to optimize operational performance – enabling a shift from an 8-hour day to a 24-hour day – with no additional headcount. Existing staff are also liberated to focus on delivering higher value work – while having the capacity to enhance their customer experience too.

Topics covered:

  • How Coca Cola improved process efficiencies
  • Top tips for selecting processes in HR and Finance shared services
  • How RPA improved the employee and customer experience by empowering the teams to augment talent
  • The business impact of the Digital Workforce

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