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Case Study

McMillan Shakespeare Group Maximizes Service to Clients with Blue Prism

21,000 hours per year back to the business via 15 processes
177% ROI projection for next 3 years
75% reduction in processing time

When your employees are stuck on the phone processing a high-volume of repetitive activities there is less time for them to engage in more meaningful interactions with customers. The McMillan Shakespeare Group, a leading provider of salary packaging, vehicle leasing, asset management and related financial services, sought to enhance the customer experience and increase employee engagement. The company launched a digital transformation program to drive process efficiency and reap the benefits. 

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