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1 day

Housing application information submitted for approval the same day it is received.


Application backlog eliminated, reduced from three weeks


Digital workers available to council residents

SKDC Processes Critical Housing Applications Quickly with Intelligent Automation

Services provided by South Kesteven District Council (SKDC) are key to residents’ health and wellbeing. None is more critical than housing. SKDC wanted to make sure customer support was accessible all day, every day. So, when residents send a request for housing, they receive a response quickly.

Read SKDC’s story to learn how the council effectively utilized intelligent automation to meet the needs of its most vulnerable residents.

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