Housing application information submitted for approval the same day it is received.
Application backlog eliminated, reduced from three weeks
Digital workers available to council residents
Services provided by South Kesteven District Council (SKDC) are key to residents’ health and wellbeing. None is more critical than housing. SKDC wanted to make sure customer support was accessible all day, every day. So, when residents send a request for housing, they receive a response quickly.
Read SKDC’s story to learn how the council effectively utilized intelligent automation to meet the needs of its most vulnerable residents.
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