Case Study

Thomas Miller Sets the Foundation for Continuous, Long-Term Improvements


Digital workers processing renewal applications 24 hours a day, seven days a week.


No disruption to IT services when 800 staff moved from 100% office-based to home-based in one week during COVID-19.


legacy transactions transferred to a new fleet in just a few days; backlog cleared.

Shipping companies around the globe turn to Thomas Miller to insure their fleets. An international provider of market-leading insurance services, the company insures 80% of the world’s containers, 46 of the top 100 ports, 3,800 ships in the UK, and 70% of all Greek owned ships. 

Thomas Miller found that the nature of their business meant that it processes a relatively small number of high-value transactions. This “low-volume, high-value” model led the company to think differently about how automation would deliver benefits within its operations.

Download Thomas Miller’s full story to find out how the company has effectively deployed Blue Prism’s fully integrated, SaaS-delivered, intelligent automation platform – one that provides the company with a pool of intelligent digital workers straight from the cloud, with pre-integrated AI skills.

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