United Utilities Solves Meter Request Resourcing with Intelligent Automation

In England’s northwest, three million homes and businesses depend upon United Utilities to keep their water flowing. A customer requesting for their water usage to be metered sounds pretty straight forward. However, the rate at which customers request this fluctuates greatly throughout the year, placing a serious strain on resourcing.

Read United Utilities’ story to discover how intelligent automation was utilized to handle meter requests with speed and accuracy, no matter the volume.

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