United Utilities Solves Meter Request Resourcing with Intelligent Automation
In England’s northwest, three million homes and businesses depend upon United Utilities to keep their water flowing. A customer requesting for their water usage to be metered sounds pretty straight forward. However, the rate at which customers request this fluctuates greatly throughout the year, placing a serious strain on resourcing.
Read United Utilities’ story to discover how intelligent automation was utilized to handle meter requests with speed and accuracy, no matter the volume.