Data Sheet

Email AI

SS&C | Blue Prism® Email AI automatically sorts, classifies, and extracts incoming email content to deliver better customer and employee experience.

What is Email AI?

Email AI is a machine-learning web service that plugs into your existing processes and systems and sorts, classifies, extracts and routes email content to the right person – automatically.

Benefits of Email AI

For your customers

  • Enables quicker and more efficient customer responses
  • Ensures faster issue resolution
  • Improves the customer experience

For your employees

  • Increases job satisfaction
  • Sharpens focus on producing more valuable output
  • Cuts internal email volume and increases employee awareness and responsiveness

For your business

  • Improves individual, team, and company-wide performance
  • Enhances customer loyalty
  • Enriches your brand and reputation

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