The immediate future for rail travel is immensely challenging, but longer term there is also huge uncertainty about how rail transport will look once the current crisis has passed.
TOCs and ROSCOs now have a once-in-a-generation chance to re-imagine every part of their operations, from customer experience and staffing and resourcing, through to revenue generation and fleet management.
This infographic explores 10 steps to seamlessly implement intelligent automation within TOCs and ROSCOs.
Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.
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