Differentiating Customer Experience in Utilities with Intelligent Automation

Differentiating Customer Experience

How does a utilities provider stand out from the competition?

Simple, a better customer experience. And the easiest way to deliver that is with automation. 

See how three providers are redefining their customer experience with digital workers in this infographic. 

You'll find out :

  • How one utilities provider personalised their service at scale with intelligent automation
  • The emergency support provided by digital workers during the pandemic to utilities customers
  • How one utilities provider improved customer satisfaction rate to 95% 'Fully satisfied' with intelligent automation

Interested in learning more about intelligent automation in Utilities?

Download the latest research from Knowledge Capital Partners and explore how digital workers are differentiating customer experience

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