Differentiating Customer Experience

How does a utilities provider stand out from the competition?

Simple, a better customer experience. And the easiest way to deliver that is with automation. 

See how three providers are redefining their customer experience with digital workers in this infographic. 

You'll find out :

  • How one utilities provider personalised their service at scale with intelligent automation
  • The emergency support provided by digital workers during the pandemic to utilities customers
  • How one utilities provider improved customer satisfaction rate to 95% 'Fully satisfied' with intelligent automation



Interested in learning more about intelligent automation in Utilities?

Download the latest research from Knowledge Capital Partners and explore how digital workers are differentiating customer experience

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Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.

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