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14. How the Pandemic is Highlighting the Need for Automation

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The global pandemic is exposing operational risk and driving the need for more automation across all industries. On this episode, Blue Prism’s Brad Hairston talks with Jim Shand, a leader in the automation practice of the global advisory AlixPartners, who explains how companies are re-thinking their operating models post COVID-19.

Here’s what we talked with Jim about:

  • How the pandemic is driving businesses, regardless of industry or shape/size, to re-think how work gets done going forward
  • How the pandemic is bringing the “Future of Work,” enabled by the digital workforce, to reality
  • Where most companies will begin digital transformation
  • Foundational elements of the operating model that need to be addressed as companies begin to introduce digital labor into their workforce
  • How and when companies can begin the digital workforce journey in the midst of this pandemic

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