Onshore, Offshore, and (Now) Digital: Trends Impacting the Need for the Digital Workforce

Digital workforce automation can seem overwhelming, technically prohibitive, and potentially costly to bring on board.

Many companies may wonder: What are the benefits? Do they really justify the investment? And if so, how should we create the digital toolkits we'll need to get started with a digital workforce?

Bruce Mazza, Global Vice President of Technology Alliances at Blue Prism, joins us on this episode of Generation Digital Workforce.

Here's what we talked with Bruce about:

• Why operational transformation and value-added skills are more important benefits of a digital workforce than just saving money
• The customer benefits of hyper automation
• How the idea of connected RPA is adding the cognitive skills to the body of the RPA
• The different ways to build a digital worker
• How companies should begin planning to build this digital toolkit for hyper automation

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