In the world of RPA, Citizen Developers create new business solutions using no-code development and runtime environments sanctioned by corporate IT. Often, these individuals are impassioned business users looking to overcome obstacles or increase efficiencies who are able to build automations without any prior coding experience. On this podcast, Brad Hairston talks with Paul Ferguson, VP Finance Shared Services at Emerson, who explains how the citizen developer model has significantly impacted the adoption and benefits of intelligent automation at his global company.
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