How Revenue Cycle Management Can (Finally) Enter the Digital Era

Has Healthcare Reached a Tipping Point?

In the midst of COVID-19, the financial pressure on healthcare organizations is greater than ever. This is motivating C-Suite executives to move faster in addressing key legacy business issues, most importantly, the heavily labor-intensive processes involved with revenue cycle management.

On this episode, Blue Prism’s Brad Hairston talks with Bruce Hallowell, Senior Managing Director, Health Solutions at FTI Consulting, who talks about how/where healthcare organizations can utilize the digital workforce to transform revenue cycle management.

Here’s what we talked with Bruce about:

• What revenue cycle management involves and its importance to the healthcare industry
• The central business issue with revenue cycle management
• What is creating collection challenges for healthcare organizations
• Examples of specific processes within revenue cycle management that are great candidates for automation
• Where AI and other more cognitive technologies can be impactful in revenue cycle management
• How the pandemic is affecting revenue cycle management and cash flows
• The pace of intelligent automation adoption among healthcare providers
• How healthcare organizations that have not begun the intelligent automation journey can get started
• The future of revenue cycle management 5-10 years down the road

Related content you may enjoy:

• Blog | Change is in the Air: How to Leverage RPA in the Healthcare Industry to Drive Greater Efficiencies & Improve Patient Care
• Blog | Making Time Matter at Microsoft Inspire – How Digital Workers are Facilitating COVID Antibody Testing
• White Paper | Automation in Healthcare: Real World Intelligent Automation Use Cases
• Web Site | Transforming Patient Experience with Intelligent Automation

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