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2. What is a CoE, and why does your company need one?

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There's a misconception going around that automation equals job loss. That can be true, of course, but often, automation gives people the opportunity to skip the boring parts of their jobs and do what they signed up to do in the first place.

But what if your company has automated parts of your job and you still find yourself doing manual entry? Maybe you need a COE.

On this episode of Generation Digital Workforce, Matt Juden-Bloomfield, Head of RPA (robotic process automation) at Blue Prism, discusses what a COE is and why your company might want one.

Here's what we talked with Matt about:

  • What a COE, an RPA, and BAU are and why they matter in automated companies
  • Why the Robotic Operating Model can help initialize your RPA COE
  • How to define and build a COE team
  • What Blue Prism's RPA team is working on right now
  • Automating new business-as-usual tasks with individual owners
  • How to package change in a way that gets people excited instead of afraid

Have a question or want to submit an idea for a future podcast episode?

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