Holistic thinking: the key to making automation productivity gains

To deliver the key automation goals outlined in your original business case, and see a healthy return on investment, you need a highly structured way of carrying out your process analysis.

Mike Hobday, Vice President and General Manager, IBM Automation, knows that productivity gains of 50-60% are possible, but only when true holistic thinking is applied to how you approach your operational processes, customer-facing activities and application of Robotic Process Automation (RPA).

Find out how Lean Business Analysis of your processes, alongside a highly strategic application of RPA, is the key to increasing your productivity gains.