Did you know that with intelligent automation you can reduce average handling time (AHT) by 50% or more, improve first call resolution (FCR), and increase agent experience? With Blue Prism Service Assist, you get a complete automation layer inside your contact center ecosystem. This frees up human agents for live, assisted calls, so they can be more productive, responsive, empathetic and engaging, to better serve your customers.
Check out our RPA Content Center Value Calculator to see how Service Assist could impact your organization.
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