The global pandemic’s impact is accelerating the evolution of health transformation at an unprecedented pace. Healthcare has entered a new era of care provision. This means establishing new ways of interacting with and treating patients effectively, while also handling business-as-usual operations and combatting severe backlogs with an exhausted workforce. Intelligent automation has seen closer collaboration across healthcare stakeholders to facilitate safer and more efficient services. From opening up new methods of communication and streamlining referral and diagnostic processes, to simply freeing staff time to focus more on the patient, Intelligent automation is proving an invaluable asset for improving patient experience, while also driving down the bottom line and increasing efficiency.
Presented and moderated by Dan Ternes, Chief Technology Officer, APAC, Blue Prism
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