An RPA Customer Story: Aviva

Listen to Rob Wilson, Customer Experience Transformation Director at Aviva, describe the importance of focusing on the interaction between your company’s systems when implementing RPA rather than just on individual processes. Andrada Covaci, Head of RPA for Aviva, shares her experience in setting up an organization, called Systems Thinking and Intelligent Automation, that operates successfully between IT and Business.

This video is a highlight from the presentation delivered during our Blue Prism Pulse RPA Customer Community event in Paris in October 2018.