The financial crisis of 2008 brought about fundamental changes across the sector as banks sought to drive down costs and meet new standards for risk and compliance. Brian Halpin, senior vice president, customer office, looks at the impact of Covid-19 on the sector and the role that Intelligent Automation will play in delivering to a new set of priorities. He sets out examples of how customers are using enabling technologies such as IDP, OCR and Machine Learning to achieve increased value to their business in areas such as trade finance and anti-money laundering.
Key takeaways from session:
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