Why Blue Prism? – A Customer Perspective

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Blue Prism customers explain how they are implementing “Business Self Service” process automation technology, delivered within an IT managed framework, to create a “Virtual Back Office”. They discuss the benefits realised through robotic automation, including improved operational agility, process efficiency, accuracy, capacity and improved customer service.

Topics covered:

  • The benefits of Blue Prism over traditional IT
  • Automating manually intensive, mundane and repetitive tasks
  • A solution for items that couldn’t be added to the change agenda
  • Optimisation and Organisation
  • Gives agility to the business areas with ease
  • Complements not conflicts with strategy implementation
  • Freeing up time to get to a better place
  • Improving customer satisfaction
  • Cost benefits
  • How it could be used in the IT organisation