Despite fluctuating traffic volumes and vehicle usage during the pandemic, motor insurance claims transformation is still crucial to insurance providers.
Motor claims expenditure remains under scrutiny; not least because many insurers are facing continued pressure to control costs as they count the impact of the wider socio-economic downturn and losses in other areas, both investment and insurance.
Digital is at the forefront of many C-Suite executives’ minds as many insurers are now adapted to remote working and using new processes, and are looking at what comes next. Technologies such as intelligent automation are being used more often as tools to facilitate transformation and to create new connections within the claims function and also with the rest of the organization.
With this in mind, we've teamed up with Insurance Post for this on-demand webinar in which an expert claims panel will discuss the potential for insurers and brokers to adopt greater use of automation and new technologies to enable a genuine real-time, end-to-end digital motor claims process starting with an electronic first notification of loss.
Account Director, Blue Prism
Head of Motor Claims Operations, RSA Insurance
Head of Claims Innovation, Aviva
Claims Digital Experience Consultant, Zurich
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